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UltraVM Xengarden 1 connectivity issues

Resolved At October 25, 2016 12:40

We are aware of a problem that is potentially causing connectivity issues to our Ultravm service hosted on our Xengarden1 cluster - we are investigating and will update within the next 15 minutes.

Latest Update

Updated at October 25, 2016 12:40 by Melbourne Support

All services are now back up and running. Please contact the support team if any problems persist.

Previous Updates (3) — Show

Updated at October 25, 2016 12:20 by Melbourne Support

A small number of VMs on a single hypervisor are still apparently having connectivity problems, we are working on resolving this as soon as possible.

Apologies again for the ongoing disruption to service.

Updated at October 25, 2016 12:03 by Melbourne Support

Network connectivity to VMs on this cluster appear to be returning.

Checks to ensure services are back being undetaken, update to follow within 30 minutes.

Updated at October 25, 2016 11:52 by Melbourne Support

We have identified a problem with network connectivity to hosts on our Xengarden 1 cluster, we are working on a resolution as soon as possible.

Thankyou for your patience and apologies for any inconveninece this might be causing.